We don't currently offer exchanges, but please create a return, our service team will refund you and you can replace your order!
We're sorry you didn't find your order quite to your liking!
Our Toffeln. shop doesn't currently offer exchanges. Instead, please make use of our returns portal to return your shoes.
As soon as we receive your order back to our warehouse our customer service team will process your return and release your refund as long as the returned items meet all our returns criteria.
You will receive a refund notification email as soon as the refund has been released, and you can then re-purchase the pair you would like instead.
For more information on our returns process, please see the below articles.