Head to toffeln.returnscenter.com to create your free return label and send it back through your post office or arrange a collection.
We're so confident that you'll love our shoes that we offer a 30-day money-back guarantee if you're not completely satisfied with your order (returns must be unworn, in the state you received them, and in the original packaging).
Just follow these five steps:
- From your order, find your 4 digit order number order number (this will be on emails you've received about your order and on your dispatch note).
- Go to toffeln.shop/return and enter the order number along with your email address. Click 'Find Your Order' and then just follow the prompts.
- Put your shoes back into their packaging (or another box if you don't have the original) and return with your preferred carrier (a free post label is provided for Ireland).
- Sit back and wait for your refund!