My shoes seem faulty - what can I do?

We're really sorry you seem to have a problem with your shoes! Our customer support team are always available to help on hello@toffeln.shop

Having a problem with your shoes? 

Drop an email to hello@toffeln.shop, including all the points below and one of our friendly team will be in touch as soon as possible to assist.

  • Your order number (this will be included in your purchase confirmation email)
  • Your name 
  • A description of the fault 
  • A photo of the fault